Terms and Conditions
Welcome to Healthicity.co.uk!
These terms and conditions outline the rules and regulations for the use of Healthicity Ltd's Website, located at https://healthicity.co.uk.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Healthicity.co.uk if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing Healthicity.co.uk, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, Healthicity Ltd and/or its licensors own the intellectual property rights for all material on Healthicity.co.uk. All intellectual property rights are reserved. You may access this from Healthicity.co.uk for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from Healthicity.co.uk
Sell, rent, or sub-license material from Healthicity.co.uk
Reproduce, duplicate or copy material from Healthicity.co.uk
Redistribute content from Healthicity.co.uk
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Healthicity Ltd does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Healthicity Ltd, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Healthicity Ltd shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Healthicity Ltd reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Healthicity Ltd a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Healthicity Ltd; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Healthicity Ltd. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Healthicity Ltd's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Terms and Conditions for Healthicity Ltd Training Courses and Services
1. Introduction
1.1 These Terms and Conditions govern the provision of training courses and services online and in-person by Healthicity ("we", "us", or "our") to you ("you" or the "participant"). By booking a course or service with Healthicity Ltd, it is assumed that you have accepted these Terms and Conditions.
2. Registration and Payment
2.1 You can register for a training course or service through our website or by contacting us directly via email (info@healthicity.co.uk).
2.2 All course fees must be paid in full 48 hours before the course commences (unless otherwise agreed) and clear proof of payment must be sent to our email (info@healthicity.co.uk).
2.3 For bespoke training a price can be agreed via email and payment can be paid up to one-week following course delivery.
2.4 If we have not received payment or the clear proof of payment via email then you will automatically be removed from the course or incur a late payment fee.
We accept payment by BACs transfer to the account of:
Business Account: Healthicity Ltd
Sort Code: 04-00-04
Account Number 08357987
2.4 Healthicity reserves the right to charge a late payment penalty fee to all accounts. If an account is unpaid after seven calendar days following the date when payment is due, the outstanding account will incur an extra charge of 25 pounds every per calendar day until the payment has been received.
2.5 The number of attendees allowed per session will vary depending on the specific course. First aid courses and clinical training will be restricted to a maximum of 12 participants (1 clinical trainer: 12 learners).
2.6 Healthicity will email a booking confirmation to the booker. This email will include information about the start time, date, and location of the course.
2.7 If the client does not receive a confirmation within 48 hours of booking, it is the responsibility of the client to contact Healthicity via email (info@healthicity.co.uk) to arrange for the booking confirmation to be re-sent.
3. Cancellation Policy
3.1 You may cancel your booking for a course up to 7 calendar days before the start date. However, cancellation within 7 days will be subject to a 20% charge of the total fee.
3.2 Cancellations made within 7 calendar days of the course start date will be subject to a cancellation fee of 50% of the agreed course price. Cancellation within 14 calendar days will be subject to a cancellation fee of 30% of the agreed course price.
3.3 We reserve the right to cancel your registration if full and proof of payment have not been received by the deadline of 48 hours before the course starts.
3.4 Participants who fail to attend the course or arrive late will not receive any type of refunds.
3.5 We reserve the right to cancel a course due to unforeseen circumstances. In such an event, we will endeavor to reschedule the course at your earliest convenience. If this is not possible, a full refund will be issued.
3.6 We reserve the right to refuse you entry into the course if you are late. It is not satisfactory for your learning or for the trainers to be arriving late for the course due to the amount of material being covered.
In all such cases, no refunds will be awarded and the full course remains to be payable.
3.7 We reserve the right to adjust the date and location of the course if necessary due to circumstances beyond our control. In such circumstances, we will offer a rescheduled course date or a full refund.
4. Refund Policy
4.1 Full refunds: A full refund will be issued if we cancel the training course (see conditions set in 3.6).
4.2 We do not offer refunds for non-attendance or lateness. If you are not satisfied with the services then we welcome your feedback and will take necessary action.
4.3 You may transfer to an alternative date at any point up to two weeks prior to the course date. Requests to change course dates must be made via email (info@healthicity.co.uk).
If less than two weeks' notice, you will be charged an administrative change fee of 30 pounds to be paid within 24 hours via BACs transfer. If you do not pay this administrative change fee, then you will not be booked for an alternative date and will be scheduled for the original date.
5. Course Materials
5.1 All course materials provided which includes handouts, presentations, and online resources will be the intellectual property of Healthicity Ltd. These course materials may only be used by the person attending the course for personal use.
5.2 You are not permitted to copy, modify, share, or distribute these materials without our express written consent.
5.3 Healthicity holds copyright to all course materials provided unless otherwise indicated (e.g., materials published by third parties).
6. Disclaimer and Limitation of Liability
6.1 The training courses offered and information on the website are for educational purposes only and do not constitute medical advice.
6.2 We are not liable for any mistakes or errors made by participants in their practice based on the information presented in the training course.
6.3 The training courses are based on current research and best practices. However, we make no guarantees about the applicability or success of the information presented in all situations.
6.4 Healthcity will not be liable for any implied warranty, condition or other term, or any duty at common law or under these Terms and Conditions, for any loss of profit or any indirect special or consequential loss, costs, expenses or other claims for compensation.
6.5 Our total liability to you arising out of or in connection with these Terms and Conditions shall be limited to the amount of the course fee paid by you. Nothing in this paragraph is intended to exclude any liability on the part of Healthicity for fraud.
6.5 We are not liable or accept responsibility for any misinterpretation of the advice given.
6.6 Qualified nurses who deliver training or services will act in accordance with the Nursing and Midwifery Code of Conduct which can be found here; https://www.nmc.org.uk/globalassets/sitedocuments/nmc-publications/nmc-code.pdf
6.7 Unless an accredited and regulated course is delivered, our courses and services do not assess a person to be competent in the area of training received.
7. No Medical Liability
7.1 Healthicity is not responsible for the medical management, health outcomes, or treatment decisions of any client.
7.2 Healthicity’s role is limited to providing non-clinical services and support.
7.3 Any information provided through our services is not a substitute for professional medical advice. Clients should always seek the guidance of their consultant, nurse, or other licensed healthcare provider with any questions regarding their health (including 111, 999 or community health services).
7.4 The client’s healthcare team (including but not limited to doctors, nurses, and specialists) is solely responsible for diagnosing, treating, and managing the client’s health conditions.
7.5 Healthicity does not assume any responsibility for clinical decisions or actions taken (or not taken) by the client’s healthcare team.
7.6 Clients acknowledge that Healthicity cannot guarantee health outcomes and that all medical care decisions rest with licensed healthcare professionals.
7.7 Healthicity shall not be liable for any injury, illness, medical complication, or adverse health outcome arising from or related to the use of our services.
7.8 Healthicity shall not be responsible for errors, omissions, or negligence in the provision of medical care by the client’s healthcare team.
7.9 Healthicity disclaims all warranties, whether express or implied, relating to medical or clinical outcomes.
8. Governing Law and Dispute Resolution
8.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Entire Agreement
9.1 These Terms and Conditions constitute the entire agreement between you and us regarding the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written. Any other agreements must be in writing and be signed by both parties.
10. Amendment
10.1 We reserve the right to amend these Terms and Conditions at any time by posting the amended terms on our website. You are deemed to have accepted the amended terms by continuing to use our website or services after the amended terms have been posted.
Due to this policy being in continuous development, changes may be made to the Terms and Conditions at any time without prior notice and will be updated on the website. You agree to review the Terms and Conditions regularly, as updated Terms will be binding immediately upon publication."
11. Complaints
11.1 If a participant has any complaint(s) about any services provided by Healthicity, the participant should contact the admin team via email info@healthicity.co.uk and we will acknowledge receipt within 5 business days.
11.2 Healthicity will try to resolve the complaint as soon as possible.
12. Contact Us
12.1. If you have any questions regarding these Terms and Conditions, please contact us at info@healthicity.co.uk or call +44 7398 578 725.
